Help Centre

How can we help?

Quick answers about membership, meetups, safety and your account. If you cannot find what you need, contact us at the bottom of the page.

CLRTY is a global men's wellbeing community built around real-world connection. We help men find local people to run, walk, grab coffee or simply talk with. It is a community, not a clinical or emergency service.

CLRTY is for men 18 and over who want real connection, whoever you are and wherever you're from. All men are welcome, including trans men. To keep the space safe and honest, we ask everyone to use their real name and a clear photo of their face.

Membership is £7.99 per month. New members start with a 7-day free trial and can cancel anytime before the trial ends. You can see everything included on the Membership page.

Once you have signed up and set your location, the app shows people and meetups in your area. You can browse nearby activities, join one that fits you, or host your own run, walk or coffee meetup.

Yes. CLRTY is open to men everywhere, so you can join today wherever you live. How busy your area feels depends on how many members are nearby, and that grows every week as more men join.

Some members can verify their background, for example NHS, emergency services, military, sport or university affiliation, through secure checks in the app. Verification badges help others know who they are meeting. Falsely claiming a status is not allowed and results in a permanent ban.

If you are in immediate danger, call your local emergency number (999 in the UK). For urgent mental health support, visit Urgent Support. Inside the app you can also report a member or message, block someone, or use the Safety menu.

You can cancel anytime from your account settings in the app. Your access continues until the end of your current billing period. If you cancel during the free trial, you will not be charged.

Yes. We work with universities, sports organisations, emergency services, businesses and local communities. Visit the Partners page to get in touch.

For questions about your account, membership or the app, email us at clrtyhq@gmail.com. We aim to respond within 48 hours. If you need urgent mental health help, please visit Urgent Support.

Still need help?

Send us an email and we will get back to you as soon as we can. For urgent mental health support, please visit Urgent Support.

Email clrtyhq@gmail.com